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Training to Secretary and Professional Assistant Featured

Thursday, 14 May 2015 10:18
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Behind the success of leader is great support from secretary and assistant. These persons are responsible for a lot of tasks at the same time therefore knowledge and capacity for these positions are required very strictly. A good assistant will support successfully leader to complete work. In order to train secretary and assistant to enhance capacity, Institute of Economics and International Trade has conducted training course:

TRAINING TO SECRETARY AND PROFESSIONAL ASSISTANT

(Please see detailed content in attached dispatch)

After completing course, participant will have knowledge to:

  • + Understand secretary and assistant job;
  • + Understand necessary skill and knowledge for a secretary and assistant;
  • + Understand the importance and application of soft skill, writing skill, editing documentation skill as job required;
  • + Understand and apply effectively knowledge and skill to organize, plan and monitor job;
  • + Implement maturely administrative tasks, process information and public relation;
  • + Utilize fully management tool to improve capacity and quality of work;
  • + Have management skills such as time management skill, work by group, listen actively, communicate, present, negotiate and persuade;
  • + Have effective skills to support manager;
  • + Understand the career path for assistant, secretary.

 

Certified by Institute of Economics and International Trade – Foreign Trade University.

Time: in the evening, 3 days per week

Start at:

Place: room 1007, 10th floor, A building, Foreign Trade University, 91 Chua Lang str., Dong Da dist., Hanoi.

Fee: 3.500.000VNĐ/learner

A discount of 50% for students

 

Contact Us:

INSTITUTE OF ECONOMICS AND INTERNATIONAL TRADE

Foreign Trade University, 91 Chua Lang Str., Dong Da dist., Hanoi

Tel: (84-4) 32595158 (ext: 375, 378) Fax: (84-4) 37759632

Website: http://ieit.edu.vn; www.facebook.com/Vienkinhte.ftu

Email: eit@ftu.edu.vn, phuonglinh.ftu@gmail.com

Class manager: Ms. Phương Linh 01652 357 933

TRAINING PROGRAM

Theme

Topic

Class

Content

I

Editing internal documents skills

1

Introduction of secretary and assistant job;

Behavior of secretary and assistant;

Career development of secretary and assistant.

Requirements for document forming;

Requirements for document editing;

Method of presentation, style of editing Notices

2

Method of presentation, styles of editing official dispatch;

Method of presentation, styles of editing Regulations and Procedures

II

Prepare schedule and working agenda

3

Arrange work by day/week/month/year;

Prepare documents before working day;

Solve problem in emergent case.

4

Prepare working agenda;

Inform working agenda to related parties;

Support manager to prepare speech/presentation.

III

Organize conference, meeting and travel working

5

Prepare working agenda

Book ticket, reserve hotel, prepare presents to guests in accordance with organization culture and situation

6

Prepare schedule and related information

Prepare speech and presentation

IV

Manage and record documents

7

Some basic principles of editing official dispatch;

Answer and manage in and out documents;

Utilize and manage stamp;

Prepare work profile.

8

Filling documents by system such as: selection, order, cleanliness, care and ready to use;

Manage documents and voucher by 5S.

V

Reception and professional communication skill

9

Formality in office environment;

Professional communication skill:

  • Non-verbal communication tool;
  • Verbal formality and presentation skill;

Diplomatic formality: handshake, naming, and etc.

Listening skill.

VI

Apply information technology in job

10

Evaluate and enhance typing skill and computer skill,

Edit official letter.

VII

Meet with professional secretary and assistant

Learn and share experiences in reality

Last modified on Wednesday, 25 July 2018 16:26
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